Complaint

Below you will find the frequently asked questions regarding complaints, if you do not find the answer, please write to us. We will be happy to respond.

Check how often you send messages, how often the location updates, and whether other apps are running. If you use the watch intensively, the battery may last less than a day.

Try different charging methods, clean the connectors, or use another charging cable. If that doesn't help, fill out the complaint form.

Contact us at support@findeekids.com, where we will discuss the next steps with you.

Contact us at support@findeekids.com, where we will discuss the next steps with you.